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Terms of Service

Welcome

Welcome to our website.

These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please discontinue using our website and services.

Website Use

By using our website, you agree to:

  • Provide accurate and complete information when placing an order or creating an account.
  • Use the website only for lawful purposes.
  • Refrain from engaging in any fraudulent, abusive, or unauthorized activities.
  • Not interfere with the security, operation, or functionality of the website.

We reserve the right to suspend or terminate access to our website or services if we believe these Terms have been violated.

Products & Services

We offer a variety of products and services, including but not limited to:

  • Crystal jewelry
  • Five Elements collections
  • Feng Shui–inspired products
  • Modern spiritual lifestyle products
  • Tarot readings and consultation services (where available)

Some products are handcrafted, made from natural materials, or specially prepared.

As a result, slight variations in color, texture, shape, size, or craftsmanship may naturally occur.

These differences are part of the unique character of handmade and natural products and should not be considered defects.

Spiritual Products

Our products are designed to support:

  • Mindful living
  • Personal rituals
  • Self-reflection
  • Modern spiritual lifestyles

Every individual's beliefs, experiences, and personal practices are unique.

For this reason, experiences with our products may vary from person to person.

We do not guarantee any specific outcome, including but not limited to:

  • Financial success
  • Improved health
  • Relationship outcomes
  • Personal or life changes

Our products and services are not intended to diagnose, treat, cure, or prevent any medical condition, nor are they a substitute for professional medical, psychological, legal, financial, or other professional advice.

Tarot Readings & Consultation Services

If you purchase tarot readings, Feng Shui consultations, or similar services, please note that:

  • These services are intended for personal reflection, self-exploration, and entertainment purposes.
  • Interpretations are subjective and may vary depending on individual circumstances.
  • Consultation services should not be considered professional medical, legal, financial, or psychological advice.

Customers are responsible for making their own personal decisions based on their individual circumstances.

We do not guarantee any specific consultation outcome or future event.

Orders & Payments

By placing an order, you agree that:

  • The information you provide is accurate and complete.
  • Payment is made according to the prices displayed at checkout.
  • You have reviewed and confirmed the products or services included in your order.

We reserve the right to cancel or refuse any order due to circumstances such as:

  • Pricing errors
  • Inventory inaccuracies
  • Payment verification issues
  • Suspected fraud
  • Other exceptional circumstances

If your order is canceled after payment has been received, any eligible refund will be processed in accordance with our Return & Refund Policy.

Product Information & Pricing

We make every reasonable effort to ensure that:

  • Product descriptions are accurate.
  • Images fairly represent our products.
  • Pricing information is correct.

However, due to factors such as:

  • Natural materials
  • Handcrafted production
  • Display settings on different devices

the actual appearance of a product may differ slightly from the images shown on our website.

These variations do not affect the quality or intended use of the product.

Personalized Products

Certain products may be:

  • Personalized
  • Made to order
  • Specially prepared
  • Custom packaged

Once production or preparation has begun, these orders may no longer be eligible for cancellation.

Please refer to our Return & Refund Policy for additional information.

Intellectual Property

All content available on this website, including but not limited to:

  • Brand names
  • Logos
  • Product images
  • Product descriptions
  • Website design
  • Text, graphics, and other content

is owned by us or our licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use any content without our prior written permission.

Third-Party Services

Our website may use third-party providers for services including:

  • Payment processing
  • Shipping and logistics
  • Website analytics
  • Marketing and advertising

These third-party providers operate under their own terms and privacy policies.

We encourage you to review their policies before using their services.

Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions or technical issues
  • Shipping delays
  • Customs procedures
  • Third-party service failures
  • Improper use of our products
  • Events beyond our reasonable control

For products and services related to spirituality, mindfulness, or personal consultation, we do not guarantee any specific results or outcomes.

Governing Law

These Terms of Service shall be governed by the applicable laws and regulations of the jurisdiction in which our business operates.

If you have any questions or concerns regarding these Terms, we encourage you to contact us first so that we can work toward an amicable resolution whenever possible.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or operational practices.

The most current version will always be published on this page, together with the effective date.

Your continued use of our website after any updates constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please feel free to contact us. Our customer support team will be happy to assist you.

Email：jianchouculture@gmail.com
WhatsApp：+852 51097695
Phone：+852 51097698  +86 18125980876
WeChat：Tarot_gugu